Frequently Asked Questions

Everything you need to know about KibblePaw

Getting Started with KibblePaw

What is KibblePaw?

KibblePaw is Singapore's comprehensive pet community platform connecting pet owners, shelters, and animal lovers through adoption and community welfare.

How do I create an account?

  • Download the app
  • Tap "Sign Up"
  • Enter your details
  • Verify your email
  • Complete your profile

Is KibblePaw free?

Yes, all current features are free to use.

Who can use KibblePaw?

  • Pet owners
  • Shelters and rescues
  • Adopters
  • Animal welfare supporters

You must be at least 18 years old.

What pets are supported?

Dogs, Cats, Birds, and Others (expanding over time).

Pet Adoption Process

How does adoption work?

  • Browse or list pets
  • Connect via messaging
  • Meet in person
  • Complete paperwork

How do I list my pet?

  • Tap "List Pet"
  • Upload photos
  • Fill in details
  • Add description

Can I visit pets before adopting?

Yes, meet-and-greet is strongly encouraged.

How long does it take?

Depends on matching, scheduling, and decision-making.

Safety & Legal

Singapore requirements

  • Licensing required
  • Microchipping mandatory (dogs, soon cats)
  • Housing compliance
  • Vaccinations

How is safety ensured?

  • Reporting systems
  • Content moderation
  • Community guidelines

Suspicious activity?

Report via app or email support@digitalisle.cloud

Need Help?

Email: support@digitalisle.cloud

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