Frequently Asked Questions

Getting Started with KibblePaw

What is KibblePaw?

Singapore's comprehensive pet community platform connecting pet owners, shelters, and animal lovers through adoption and community welfare.

How do I create an account?

Download the app, tap Sign Up, enter your details, verify your email, and complete your profile.

Is KibblePaw free?

Yes, all current features are free.

Who can use KibblePaw?

  • Pet owners
  • Shelters and rescues
  • Adopters
  • Animal welfare supporters

You must be 18 or older to use KibblePaw.

What pets are supported?

  • Dogs
  • Cats
  • Birds
  • Others

Pet Adoption Process

How does adoption work?

  • Browse or list pets available for adoption
  • Connect via in-app messaging
  • Meet in person
  • Complete paperwork

How do I list my pet?

  • Tap List Pet
  • Upload photos
  • Fill in details
  • Add a description

Can I visit before adopting?

Yes, meet-and-greet is strongly encouraged before making any adoption decision.

How long does the adoption process take?

It depends on matching, scheduling, and decisions from both parties.

Safety & Legal

What are the Singapore requirements for pets?

  • Licensing required
  • Microchipping mandatory for dogs (soon cats)
  • Housing compliance
  • Vaccinations up to date

How is safety ensured?

  • Reporting systems
  • Content moderation
  • Community guidelines

What should I do if I see suspicious activity?

Report via the app or email support@digitalisle.cloud

Need Help?

If you have any questions or need assistance, feel free to reach out to us at support@digitalisle.cloud.

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